Email marketing remains one of the highest-ROI marketing channels for healthcare practices. Physical therapy newsletters allow you to maintain ongoing relationships with patients, share valuable health information, and generate return visits and referrals.
Newsletter Content Strategy
Develop a content mix that balances education, practice updates, and promotional messaging. A typical newsletter might include:
- Featured exercise or wellness tip (educational value)
- Seasonal injury prevention advice (timely relevance)
- Staff spotlight or practice news (personal connection)
- Patient success story (social proof)
- Upcoming events or new services (promotional content)
Maintain consistency in your newsletter format and schedule to build reader expectations and engagement habits.
Segmentation Strategies
Segment your email list based on patient status, interests, and treatment history to deliver more relevant content:
Current patients receive treatment support content, exercise reminders, and appointment-related information.
Discharged patients get maintenance tips, injury prevention advice, and return-to-care reminders.
Newsletter subscribers (non-patients) receive educational content designed to demonstrate expertise and encourage appointment scheduling.
Referral sources get professional updates, continuing education opportunities, and practice capability information.
Automated Email Sequences
Create automated email sequences that nurture leads and support patient care:
Welcome series for new newsletter subscribers introducing your practice, philosophy, and most popular content.
Treatment preparation series sent to newly scheduled patients explaining what to expect and how to prepare for their first appointment.
Recovery support series providing ongoing education and motivation for patients with specific conditions or treatment programs.
Reactivation campaigns targeting former patients who might benefit from follow-up care or maintenance programs.